Open Jobs

Job Title: Barista

Role Summary:

Work as a team to create a fun and inclusive space for guests to enjoy the time they spend at Reserva Coffee Roasters.

Responsibilities:

  • Use world class equipment to prepare quality coffee, tea and food products for guests.
  • Clean and maintain state-of-the art equipment during the service day to provide the quality food and beverages to our guests.
  • Clean and organize all workspaces, guest, and common areas for exceptional guest experience.
  • Take initiative to help co-workers and guests and share knowledge to grow yourself and others.
  • Use curiosity and love of learning to acquire the knowledge necessary to answer guests’ questions about coffee, tea, and food offerings.
  • Cup and taste coffee and espresso regularly to maintain familiarity with product and quality standards.
  • Look for opportunities to learn, test, and apply knowledge.
  • Dial-in espresso and coffee with precision accuracy and consistency to recipe.
  • Promptly enter orders and process payments accurately to ensure a positive guest experience.
  • Proactively communicate with team members and guests while maintaining productivity in all activities to ensure a swift and seamless guest experience.
  • Understand guests needs using verbal and non-verbal cues to provide the best experience.
  • Act with honesty and unwavering integrity to do the right thing at all times for guests, team members and the business.
  • Follows health, safety and sanitation guidelines for all products.
  • All other duties as assigned


Experience: No previous experience required

Qualifications:

  • Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Ability to report to work at scheduled time every scheduled work day
  • Follow verbal and written instructions and adapt to change
  • Ability to maintain a positive attitude and productivity in times of high volume
  • Maintain professionalism at all times when dealing with co-workers and guests
  • Communication skills

Job Title: Fulfillment Specialist

Role Summary:
Work independently and as a team to fulfill orders in a production environment for Reserva Coffee Roasters.

Responsibilities:

  • Use our toolset and provided training to prepare facility and workstation for production
  • Make a list of orders for the production day and use provided training and available stock to fulfill open orders
  • Use provided training to prepare tools and equipment for the production day
  • Use provided training to complete facility opening/closing procedures
  • Assist production leader with preventative maintenance tasks
  • Use provided training to stock inventory upon arrival
  • Use provided systems and training to assemble shipping containers, print labels and coordinate shipment
  • Use provided training to perform light cleaning and organizing of workspace
  • Use provided training and systems to stock coffee shops with requested inventory.
  • Take initiative to help production leader and share knowledge to grow yourself and others.
  • Cup and taste coffee and espresso regularly to maintain familiarity with product and quality standards.
  • Proactively communicate with production leader to ensure swift and seamless resolution of issues.
  • Act with honesty and unwavering integrity to do the right thing at all times for guests, team members and the business.
  • Follow health, safety and sanitation guidelines for all products.
  • All other duties as required


Experience: No previous experience required
Qualifications:

  • Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Ability to report to work at scheduled time every scheduled work day
  • Follow verbal and written instructions and adapt to change
  • Ability to maintain a positive attitude and productivity in times of high volume
  • Maintain professionalism at all times when dealing with co-workers and guests
  • Communication skills


Equal Opportunity Employer

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